⚠️ IMPORTANT SECURITY NOTICE ⚠️
OFFICIAL PRESS RELEASE FOR IMMEDIATE DISTRIBUTION
February 20, 2026
All Official Scrap Trade, ScrapTrade, and Scrap Organisation Communications Exclusively Sent from @scraptrade.com.au Domain
Stay Informed | Stop Scams | Protect Your Business
| 🛡️ CRITICAL SECURITY INFORMATION FOR ALL MEMBERS The Scrap Trade Organisation, operating as Scrap Trade, ScrapTrade, and Scrap Organisation, sends ALL official email communications exclusively from the @scraptrade.com.au domain. Any email claiming to be from Scrap Trade from any other domain is NOT LEGITIMATE and should be reported immediately as a potential scam. Your security is our priority—read this notice carefully to protect yourself and your business. |
Sydney, Australia — The Scrap Trade Organisation, operated by MOBEIUS TECHNOLOGIES PTY LTD (ABN: 49 693 656 932, ACN: 693 656 932), issues this critical security notice to inform all members, partners, and the global scrap metal trading community about our official email communication policies and security measures protecting against fraud and impersonation.
OFFICIAL EMAIL DOMAIN: @SCRAPTRADE.COM.AU
The Scrap Trade Organisation—operating under all names including Scrap Trade, ScrapTrade, Scrap Organisation, and Scrap Trade Organisation—uses one exclusive email domain for all official communications: @scraptrade.com.au
This applies globally, regardless of your location or which domain you discovered our services through. Whether you are in Australia, New Zealand, Asia, Middle East, Europe, Americas, or any other region worldwide, all authentic Scrap Trade Organisation email communications originate from @scraptrade.com.au only.
Official Scrap Trade Email Addresses
All legitimate communications from the Scrap Trade Organisation use the following official email addresses, and only these addresses:
| Purpose | Official Email Address |
| General Inquiries | info@scraptrade.com.au |
| Customer Support | cs@scraptrade.com.au |
| Technical Support | techsupport@scraptrade.com.au |
| Administrative | admin@scraptrade.com.au |
| Marketing & Partnership | marketing@scraptrade.com.au |
| ⚠️ VERIFICATION REQUIREMENT Before responding to ANY email claiming to be from Scrap Trade, Scrap Organisation, or ScrapTrade: CHECK THE SENDER’S EMAIL ADDRESS. If it does NOT end in @scraptrade.com.au, it is NOT from us. DO NOT click links, download attachments, or provide any information. Report suspicious emails immediately to cs@scraptrade.com.au |
EMAIL SECURITY INFRASTRUCTURE
The Scrap Trade Organisation maintains enterprise-grade email security protecting all communications:
Google-Powered Email Services
All @scraptrade.com.au email services are powered by Google Workspace, providing:
- Enterprise Security: Bank-grade encryption for all email communications
- Advanced Spam Protection: Google’s industry-leading spam and phishing filters
- Malware Scanning: Automatic attachment scanning protecting recipients
- Two-Factor Authentication: Additional security layer for all Organisation accounts
- Data Loss Prevention: Preventing accidental exposure of sensitive information
- Compliance: Meeting international data security and privacy standards
This Google infrastructure ensures every email from @scraptrade.com.au benefits from the most advanced email security systems available globally.
SendGrid-Powered Email APIs
For automated system communications (account notifications, transaction confirmations, password resets, etc.), the Scrap Trade Organisation uses SendGrid (https://sendgrid.com/), the world’s leading email delivery platform.
SendGrid integration provides:
- 99.99% Delivery Rate: Ensuring important communications reach members reliably
- Authentication Protocols: SPF, DKIM, and DMARC authentication preventing email spoofing
- Real-Time Analytics: Monitoring delivery, opens, and engagement
- Dedicated IP Reputation: Maintaining pristine sender reputation
- Compliance Infrastructure: Meeting CAN-SPAM, GDPR, and international regulations
- Bounce Management: Automatic handling of invalid addresses
Critical: All SendGrid-powered emails still originate from @scraptrade.com.au domain. The use of SendGrid for delivery infrastructure does not change sender addresses—you will always see @scraptrade.com.au as the sending domain.
| ✅ HOW TO VERIFY LEGITIMATE SCRAP TRADE EMAILS Legitimate emails from Scrap Trade Organisation will: (1) Come from @scraptrade.com.au domain ONLY, (2) Pass SPF, DKIM, and DMARC authentication (your email client will show as verified), (3) Use official Organisation branding and signatures, (4) Never request passwords or payment credentials via email, (5) Direct you to secure scraptrade.com.au platform for any account actions. When in doubt, DO NOT respond—instead contact us directly at cs@scraptrade.com.au |
UNDERSTANDING OUR DOMAIN STRATEGY
The Scrap Trade Organisation operates 30+ domains globally for marketing, discovery, and regional access purposes. This multi-domain strategy sometimes creates confusion about official communications—this notice clarifies definitively.
Related Press Release – https://scrap.trade/official-scrap-trade-organisation-announcement/
Marketing and Discovery Domains
The Organisation maintains multiple domains including:
- Regional domains: scrap.trade, scraptrade.ae, scrapsydney.com.au, scrapmelbourne.com
- Functional domains: scraptradenow.com, getscrap.com.au, sellscraponline.com
- Material-specific domains: aluminiumscrap.com.au, copperscraptrade.com, ss304.com.au
- Service domains: scraptrade.app, customindustrial.supplies
These domains serve important purposes for search engine optimization, regional marketing, and creating network-based community. As detailed in our previous press release (https://scrap.trade/official-scrap-trade-organisation-announcement-for-scraptrade-com-au/), all these domains redirect users to scraptrade.com.au where actual trading activities occur.
Email Communications Policy Across All Domains
Critical clarification: Regardless of which domain led you to discover Scrap Trade Organisation, ALL official email communications use @scraptrade.com.au exclusively.
We do NOT send emails from:
- @scrap.trade
- @scraptrade.ae
- @scraptradenow.com
- @getscrap.com.au
- Or ANY other domain variation
If you receive email from any domain OTHER than @scraptrade.com.au claiming to represent Scrap Trade, ScrapTrade, Scrap Organisation, or Scrap Trade Organisation, it is fraudulent.
| 🚨 SCAM WARNING: EMAIL DOMAIN IMPERSONATION Scammers targeting the scrap metal industry frequently create fake email addresses using similar-looking domains. Common tactics include: using domains like ‘scrap-trade.com’ or ‘scraptrade.org’ (note the differences), using free email services (Gmail, Yahoo, Outlook) claiming to be Scrap Trade staff, creating lookalike domains with minor spelling variations. NEVER trust an email based on claims in the message content—ALWAYS verify the actual sending domain is @scraptrade.com.au |
PROTECTION AGAINST SCRAP INDUSTRY SCAMS
The scrap metal industry unfortunately attracts fraudsters and scammers. The Scrap Trade Organisation is committed to protecting our community through transparency and education.
Common Scrap Industry Email Scams
Be aware of these prevalent scam tactics:
1. Fake Payment Notifications
Scammers send emails claiming payments have been sent for materials, often with fake payment confirmation documents. These emails try to extract banking information or trick sellers into shipping materials before payment verification.
Protection: Scrap Trade Organisation NEVER requests banking credentials via email. All payments process through secure scraptrade.com.au platform. Verify all payment notifications by logging into your account directly.
2. Account Verification Phishing
Fraudulent emails claiming ‘your Scrap Trade account needs verification’ or ‘confirm your details to avoid suspension,’ directing users to fake login pages harvesting credentials.
Protection: Scrap Trade Organisation will NEVER ask you to verify accounts via email links. Any legitimate account requirements will be communicated through your platform dashboard when you log in directly to scraptrade.com.au
3. Fake Buyer/Seller Inquiries
Emails from fake addresses claiming to be buyers interested in materials or sellers offering materials, attempting to conduct transactions outside the secure platform.
Protection: ALL legitimate Scrap Trade transactions occur through the scraptrade.com.au platform with full documentation, verification, and security. Anyone requesting off-platform transactions is attempting fraud.
4. Executive Impersonation
Emails claiming to be from Scrap Trade Organisation executives or management, often requesting urgent actions or confidential information.
Protection: Verify ALL unexpected requests by contacting cs@scraptrade.com.au directly. Our management never makes urgent demands via email.
How to Report Suspicious Communications
If you receive suspicious emails claiming to be from Scrap Trade Organisation:
- Do NOT respond, click links, or download attachments
- Do NOT provide any personal, business, or account information
- Forward the complete email (including full headers) to cs@scraptrade.com.au with subject line: ‘SUSPECTED FRAUD’
- Report to Australian Cyber Security Centre (if in Australia): cyber.gov.au
- Block the sender in your email system
- Alert your colleagues and trading partners
The Scrap Trade Organisation investigates all reported fraud attempts and works with law enforcement when appropriate.
FUTURE CHANGES AND NOTIFICATIONS
The Scrap Trade Organisation is committed to transparency regarding any changes affecting our communication infrastructure.
Domain or Email Change Policy
Current commitment: The Scrap Trade Organisation will continue using @scraptrade.com.au as our exclusive official email domain for the foreseeable future.
Should we ever need to change our email domain (which we do not anticipate), we will:
- Announce changes minimum 90 days in advance via multiple channels: direct email to all members, prominent notices on scraptrade.com.au platform, press releases, social media, and community forums
- Maintain dual email functionality during transition period, responding from both old and new domains for minimum 180 days
- Provide detailed verification instructions for confirming legitimacy of new domain
- Never request immediate urgent action or threaten account closure to force quick acceptance of changes
- Document all changes in our Terms of Service and publish complete timeline
Any email claiming ‘urgent email domain change’ or ‘immediate action required’ regarding email addresses is a scam—we will never make such demands.
Staying Informed About Legitimate Updates
Stay informed about official Scrap Trade Organisation announcements through:
- Official Platform Notices: Messages in your scraptrade.com.au dashboard when logged in
- Email from @scraptrade.com.au: Official announcements to registered email
- Website Announcements: Notices at https://scrap.trade/ and scraptrade.com.au
- Organisation Blog: Official posts at https://scrap.trade/
- Social Media: Our verified official social media accounts (verification badges)
| ✅ LEGITIMATE COMMUNICATION CHANNELS Official Scrap Trade Organisation communication occurs through: (1) Email from @scraptrade.com.au ONLY, (2) Messages in your scraptrade.com.au account dashboard, (3) Official website announcements at https://scrap.trade/ and scraptrade.com.au, (4) Verified social media accounts with authentication badges. We will NEVER contact you via personal email addresses, messaging apps, or unverified accounts requesting sensitive information or transactions. |
FREQUENTLY ASKED QUESTIONS
Q: I received an email from a different Scrap Trade domain. Is it legitimate?
A: No. If the email does NOT come from @scraptrade.com.au, it is NOT from Scrap Trade Organisation regardless of what the message claims. All our official communications use @scraptrade.com.au exclusively. Report any emails from other domains to cs@scraptrade.com.au immediately.
Q: What if the email looks official and has Scrap Trade branding?
A: Check the sender domain, not the appearance. Scammers can copy logos, formatting, and branding. The ONLY reliable verification is the sender’s email address ending in @scraptrade.com.au. Everything else can be faked.
Q: I clicked a link in a suspicious email. What should I do?
A: Do NOT enter any information on the site. Close the browser immediately. Change your scraptrade.com.au password by logging in directly to the platform (not through any email link). Enable two-factor authentication if not already active. Contact cs@scraptrade.com.au to report the incident. Monitor your account for unusual activity.
Q: How can I verify if an email is truly from Scrap Trade?
A: Check these three things: (1) Sender address ends in @scraptrade.com.au, (2) Email passes authentication (your email client shows as verified/authenticated), (3) Content never requests passwords, payment credentials, or urgent off-platform actions. When in doubt, contact us directly at cs@scraptrade.com.au before taking any action.
Q: Do you use third-party email marketing services?
A: Yes, we use SendGrid for email delivery infrastructure. However, ALL emails still originate from @scraptrade.com.au domain. SendGrid provides the sending infrastructure (ensuring deliverability and security) but does not change our sender addresses. You will always see @scraptrade.com.au as the sender.
Q: Will you notify us if you change email domains in the future?
A: Absolutely. Any domain change would be announced minimum 90 days in advance through multiple official channels. We would maintain dual email functionality during transition. We would never make sudden changes or demand immediate action. Current domain @scraptrade.com.au will remain our official email domain for the foreseeable future.
CONTACT INFORMATION FOR SECURITY CONCERNS
For any security-related concerns, questions, or to report suspicious communications:
| SECURITY & FRAUD REPORTING Email: cs@scraptrade.com.au Subject Line: ‘SUSPECTED FRAUD’ or ‘SECURITY CONCERN’ Response Time: Within 24 hours for security reports |
ABOUT SCRAP TRADE ORGANISATION
The Scrap Trade Organisation operates the world’s leading online scrap metal trading platform through scraptrade.com.au (primary operational platform) and 30+ discovery/marketing domains globally. Serving 10,000+ verified members across 12+ countries, we provide secure, transparent, and efficient infrastructure for professional scrap metal trading.
Operated by MOBEIUS TECHNOLOGIES PTY LTD (ABN: 49 693 656 932, ACN: 693 656 932), a fully registered Australian corporation maintaining the highest standards of security, data protection, and professional conduct.
REMEMBER: OFFICIAL EMAILS ONLY FROM @SCRAPTRADE.COM.AU
Stay Informed • Stay Secure • Stop Scams
For More Information:
Primary Platform: scraptrade.com.au
Information Portal: https://scrap.trade/
Customer Support: cs@scraptrade.com.au
General Inquiries: info@scraptrade.com.au
MOBEIUS TECHNOLOGIES PTY LTD
ABN: 49 693 656 932 | ACN: 693 656 932 | Australia
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END OF SECURITY NOTICE