Pickup logistics
List it, let them collect it, get paid
Not every seller wants to load a trailer and drive across town. A quick sale with pickup means the buyer comes to you, collects the material, and the deal settles through the same escrow process as any other listing. Here's exactly how that works, and how to handle the day itself.
The problem
"I don't have a way to transport this myself"
"I've got no trailer, no truck, and definitely no way to move a pile of steel across town. If someone has to come to me, that changes what I need to think about before agreeing to anything."
Not being able to transport your own material shouldn't rule out a sale. It just means the pickup itself, who comes, when, and how it's confirmed, becomes the part worth getting right.
How it works
From listing to collection day
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List your material, noting pickup is required
Be clear in your listing that you need the buyer to collect, and include enough detail, weight, access, any obstructions, for a buyer to plan for it properly.
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Confirm who arranges and covers pickup
Once a buyer commits, confirm through the order chat whether they're covering pickup themselves, before the deal is finalised, not on the day.
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Escrow moves, then pickup happens
The buyer's 5% deposit is collected and held before pickup is arranged, so you're not granting access to your property for a deal with nothing behind it.
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Confirm and get paid
Once the buyer has collected the material and confirms it matched the listing, the held deposit releases to you, or after the 24-hour window passes without dispute.
Not sure how to describe access or obstructions clearly in your listing? Seller support can help.
List your materialHandling pickup day safely
Arrange it during daylight
A scheduled, visible pickup during the day is simpler to manage and easier for both sides to coordinate around than an after-dark collection.
Flag access issues in advance
Overhead power lines, narrow gates, tight driveways, or height restrictions are all worth mentioning before pickup day, not discovered on arrival.
Keep children and pets clear
Loading heavy or sharp material involves real physical risk. Keep the immediate loading area clear of anyone not directly involved.
Trust your own judgement on the day
KYC verification confirms identity before the deal, but you're never obligated to proceed with a handover that feels wrong once someone is actually on site.
The honest objection
"Is 'free pickup' actually free, or is that cost hidden in the price?"
It depends on the arrangement, and it should be explicit
Some buyers absorb pickup cost as part of doing business, particularly for larger or higher-value loads worth the trip. Others may factor a collection cost into a lower offer. Neither is dishonest, but assuming one without confirming it is how sellers end up surprised. Confirm what "free pickup" actually means for your specific deal in the order chat before agreeing to a price.
What's included
Summary, and the next step
| Cost to list | Free, whether pickup is required or not. |
| Who arranges pickup | Confirmed between buyer and seller per listing, via the order chat. |
| Payment safeguard | 5% deposit held in escrow before pickup is arranged. |
| If something's unclear on the day | Raise it through the order before confirming, not informally after the fact. |
| Next step | List your material, noting pickup is required, and confirm terms before agreeing to a deal. |
Frequently asked questions
Who actually pays for pickup, the buyer or the seller?
This varies by listing and by agreement between the two parties. Many buyers sourcing material are willing to collect at their own cost, particularly for larger or higher-value loads, but it should be confirmed in the order chat before the deal is finalised, not assumed.
Do I have to be home for the pickup?
In most cases yes, since someone needs to grant access and confirm the material matches the listing. If you can't be present, arranging a trusted alternative and communicating that clearly through the order chat beforehand avoids confusion on the day.
Is it safe to have a stranger come to my property?
The buyer has already passed KYC identity verification before being able to transact freely, which removes anonymity. Beyond that, ordinary precautions apply: arrange pickup during daylight, keep the process visible, and don't feel obligated to proceed if something feels off, even after a deal is agreed.
What if the buyer shows up and the load isn't what was described?
This is exactly what the confirmation window and dispute process exist for. If there's a genuine mismatch, it's better resolved through the order and its escrow hold than informally on the day.
List it, and let the collection come to you
Registering and listing are free. Note pickup is required, and let a verified buyer come to you.
Related reading: Sell scrap fast · Trust and safety · How it works